Delivery time for Products
For a precise estimate or expedited service, we wish you to contact our customer service section on WhatsApp.
Women
Bridal and Occasion Dresses with Light work
4 to 6 weeks
Bridal and Occasion Dresses with heavy work
6 to 8 weeks
Party Wear and Formal Dresses
3 to 4 weeks
Saree
4 weeks
Bridal Jewelry Set
4 to 6 weeks
Men
Groom Wear
Sherwani, Prince Coat and Waistcoat) with light hand work
3 to 4 weeks
Groom Wear
Sherwani, Prince Coat and Waistcoat) made on Embroidered Fabric
4 to 5 Weeks
Groom Wear
(Sherwani, Prince Coat and Waistcoat) made on Embroidered Fabric and hand Embellishment
4 to 6 weeks
Sherwani, Prince Coat and Waistcoat-Plain
1 to 2 weeks
Kameez Shalwar and Kurta Pajama- Plain
1 to 2 Weeks
Kameez Shalwar and Kurta Pajama-Embroidered
3 to 4 Weeks
Turban and Shoes
1 to 2 weeks
Plain Groom Shawl or Lace Decorated Shawl
2 Weeks
Full Embroidered Shawl
3 to 4 weeks
Please note: Delivery timelines may vary during peak seasons or times of increased demand. The exact timeframe will depend on the specific item you wish to purchase. We highly recommend reaching out to our customer service team for detailed delivery information prior to placing your valued order
Express Shipping Service
For fast-track delivery, we partner with trusted global carriers such as FedEx and DHL, offering worldwide shipping within 4 to 5 business days from the date of dispatch. Orders are typically shipped from our warehouse within the stated processing timeframe, unless delayed due to unforeseen supplier issues.
While we are not liable for transit delays or disruptions from suppliers, we will promptly inform you of any anticipated delays. In such cases, we will do our best to offer a suitable alternative.
Shipping Charges
Shipping charges are applied on a product weight and volume basis and may vary depending on the destination country. If there is any discrepancy from the original charges provided at the time of order placement, you will be promptly notified of the updated amount.
During special promotional periods, costs and delivery times may undergo alterations, as specified within the terms of the promotion.
Customs/Duties/Taxes
When placing an order with Designerbridalstore.com for international delivery, please be aware that you may be subject to import duties and taxes levied by the destination country. Any additional charges for customs clearance must be borne by you, as we have no control over these charges and cannot predict their nature. Customs policies vary significantly across different places. we advise you to consult your local customs office for comprehensive information. Furthermore, please note that as the importer of record when ordering from designerbridalstore.com, you are obliged to comply with all applicable laws and regulations of the receiving country. We value your privacy, and it is essential to note that cross-border deliveries are subject to opening and inspection by customs authorities.
Returns Policy for Garments
All garment orders are made-to-measure based on the sizes or measurements you provide via our website, email, phone. Please be advised that designerbridalstore.com cannot be held responsible for any issues resulting from inaccurate or inconsistent measurements submitted by the customer.
To ensure precision, we carefully document each stage of the tailoring process through photographs and video recordings, which are securely archived. In the event of a fitting concern, we review these records to verify the specifications against the original instructions.
As each item is custom-made, we are unable to accept returns or exchanges. However, if you receive a garment that is incorrect, faulty, or does not match the provided specifications, we are happy to offer a complimentary correction or adjustment to ensure your satisfaction.
Returns Policy for other Items
Designerbridalstore.com strives for your utmost satisfaction with every purchase. if, you receive any incorrect items, you may return them within 3 days of receiving. provide with written documentation outlining the reason for the return or exchange. Kindly note that custom made, oversize, or hazardous items are not eligible for returns. Additionally, items that have been used or bear any stains, emit body odors or perfume scents, display marks, damages, or water stains cannot be accepted for returns or exchanges.
Please note that shipping and handling charges are non-refundable.
Product Representation Disclaimer
Designerbridalstore.com strives to ensure that all product descriptions and images presented on our website are accurate and true to life. While we make every effort to represent colors and styles as faithfully as possible, slight variations may occur.
Please note that the way colors appear can be affected by factors such as your device’s screen settings, monitor resolution, graphics card, and web browser. As a result, we cannot guarantee that the colors or styles viewed on your screen will be an exact match to the physical product.
Order Cancellation:
You have the right to cancel an order within 24 hours from the time of payment receipt, with no deductions or charges incurred, entitling you to a full refund. For cancellations made beyond the initial 24-hour period, processing charges and administrative fees for refunds may apply. In the case of a custom order that has already been processed, cancellation requests after 24 hours may incur additional charges, which will be calculated and conveyed to you. Subsequently, the final charges will be deducted from your payment.
8. Modification in Your Orders
modification to your original order can be suggested within 24 hours from its receipt. Any changes requested beyond the initial 24-hour timeframe may be subject to additional charges, which will be assessed upon reviewing the nature of the requested alterations.